Do you have questions about how to use RestaurantZoom.com? Below we have some of the most frequently asked questions and answers. We have organized our FAQ page in two sections: one for Users and Members and the other for Restaurateurs.

FAQ For Users and Members:

Question: How do I find restaurants?
Answer: Using RestaurantZoom.com to find restaurants is easy! Simply select your state and then the city drop down feature to drill down to your specific area. You may also simply use the search box in the top right of every page and input virtually any information to help you find exactly what you are looking for. For example, looking for restaurants in a specific town? Simply type the name of the town into the box. Looking for a restaurant a specific zip code? Simply put the zip code into the search box. Using these techniques you will be discovering new restaurants and becoming reacquainted with some of your favorites in no time.

Question: Are there other types of companies listed on the site?
Answer: No. RestaurantZoom.com is a social media network designed for restaurants and the foodies who love to enjoy them. There are no other types of businesses located on this site.

Question: Is there a charge for using the site?
Answer: There is no charge for using the site and its resources.

Question: How do I receive coupons in my email from restaurants in my area?
Answer: To receive coupons and specials in your email from restaurants in your area, simply sign up for them by using the sign up box located in the right margin of the site.

Question: Can quality restaurants send coupons and specials to my text enabled cell phone?
Answer: You can receive coupons and specials from Featured Plus Restaurants by signing up for them in the sign up box located in the right margin of the site. There is no cost for the service but there may be a charge from your cell phone carrier for text messages.

Question: What if I sign up and get too many specials?
Answer: You can control your account and opt out from receiving them at any time.

Question: How often will I receive special offers after I sign up for them?
Answer: The actual number and frequency will vary. Most of our Featured Plus Restaurants are able to send out to registered users in their area once a month.

Question: I like the site but how do I share it with my friends?
Answer: Each restaurant listing has a drop down social sharing box that enables you to send to any number of popular social networks as well as text to phone of your friends and their email addresses too. Sharing information about great restaurants you find is part of the fun of using RestaurantZoom.com.

Question: How do I get to a particular restaurant I have found?
Answer: Click on the directions link located in every restaurant showcase listing and an interactive map will appear that will enable you to get precise driving directions.

Question: I have eaten at a restaurant and want to leave a review rating my experience. How do I do that?
Answer: All you have to do is scroll down to the bottom of any restaurant listing page and look for the review box. There you will be able to use stars to rate various parts of your experience as well as leave a short description of your visit.

Question: Are the actual reviews reviewed by anyone?
Answer: The reviews are each approved by humans to ensure that they are “clean” and appropriate before actual posting.

Question: There is a brand new restaurant down the street and I don’t see it listed. How can I add it to the directory so that everyone can find and enjoy it?
Answer: Please click here and use this form to submit new restaurants for inclusion into the RestaurantZoom.com directory.

FAQ For Restaurateurs

Question: I see my restaurant is not listed on RestaurantZoom.com. How do I get it listed here?
Answer: To add your restaurant to the site, please see our listing options.

Question: I want to become a Featured Member Restaurant. How do I do that?
Answer: Simply click here to sign up or learn more about the packages we offer.

Question: I don’t really have time to fool with anything but running my restaurant. Is this going to be a problem for me?
Answer: Everything on RestaurantZoom.com has been designed for ease of use. You will find that working with your showcase on Restaurant Zoom will take you less time than drinking a cup of coffee.

Question: Will I be able to accept reservations?
Answer: Featured Plus Members have a reservation interface from their showcases which sends the reservation information to your email(s) and by text to your text enabled cell phone(s).

Question: I want to be able to offer coupons to new guests and build loyalty. How do I do that?
Answer: Featured Plus Members will be able to quickly make custom coupons that will be accessible from their showcase pages here on RestaurantZoom.com. Coupon creation, management and deployment can literally be accomplished in just seconds.

Question: What about support?
Answer: We offer 24/7 support for our Featured Restaurant Members and can answer any questions you may have.

Question: My budget is limited but I need to drive traffic into my restaurant. Can this work for me?
Answer: This will absolutely work at driving traffic to your restaurant and our programs produce maximum ROI.

Question: I have found my restaurant listing and need to update some information. How do I do that?
Answer: On your showcase listing page you will see a link for updating your listing information on RestaurantZoom.com. Simply select it and make the changes and updates you would like and click Submit. We will take care of the rest.

Question: I am worried about getting a bad review or a review that is not accurate. How do I deal with that scenario?
Answer: At RestaurantZoom.com we encourage a response from the restaurateur when a review seems overly negative or inaccurate. We provide a mechanism for you to respond to the comment in question. Remember, our community of foodies depends on honesty and accuracy especially with restaurant reviews. Credible reviews build your business and enable foodies and guests to enjoy you more often and share their experiences with their friends.

Question: What other services do you offer?
Answer: We offer turnkey restaurant marketing and loyalty solutions that depend on a new website as the epicenter for the specialized marketing tools we offer. Contact us to learn more about what our specialized site building can do for your business.

Question: I already have a site. Why would I want another?
Answer: Our site programming and design have been optimized for the restaurant industry with reviews, loyalty programs, surveying, text coupons to cell phone, SEO strategies and much more. Our sites are not just the typical “brochure” type web sites. They are actually specially designed marketing engines designed to get your restaurant noticed and build an impressive family of loyal guests.

Question: I need a marketing video for my restaurant. Can you help me?
Answer: We are experts at creating great call-to-action videos for the restaurateur. Contact us to learn more.

Question: Do you offer a secret diner service?
Answer: We are fine tuning a system named SecretDiners.com and will soon have a product that eclipses any competition and will offer compelling results. Please check back here to learn more in the near future.

Question: Do you offer discounts for chains and franchises?
Answer: Yes, we do offer discounts for chain and franchise restaurants. Please contact us to learn more.